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Tuesday, March 28, 2006

The problem with loyalty... or lack there of

Simon Caulkin in yesterday's Observer business ection looks at the loyalty problem affecting mobile phone companies. But this problem is not unique to mobile phone companies.

Customer Loyalty is important for all businesses. But mobile phone companies seem to be getting on top of the problem.

Trouble with mobile phone users is, they get around

Posted by Peter Vasey at 5:58 am  

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